About

OptiCare Connect gives injured workers immediate, face-to-face access to a licensed medical provider, wherever they are, the moment an incident happens. Our mission is simple: get every worker the right level of care, fast, without the wasted hours, wasted dollars, and wasted trips to the ER that come with the old way of handling workplace injuries. We help employers move beyond slow, fragmented injury response — supervisors guessing whether to send someone to urgent care, hours lost driving to a clinic, and inconsistent documentation — by providing a proactive, technology-driven approach to occupational health. Founded in 2019 by a team of healthcare professionals who saw firsthand how much unnecessary cost and downtime came from treating minor injuries like emergencies, OptiCare Connect has grown into a trusted virtual injury management partner for employers across construction, manufacturing, logistics, healthcare, and field services nationwide. OptiCare Connect is licensed to operate nationwide, supporting clients across more than 300 locations. Our platform combines instant video assessment, provider-guided first aid, unlimited case follow-up, and complete OSHA-compliant documentation into a single, easy-to-use solution. By connecting an injured worker to a licensed occupational medicine provider within minutes instead of hours, OptiCare Connect helps organizations cut recordable injury rates, reduce workers' compensation costs, and strengthen their duty of care. At OptiCare Connect, we believe injury care should be immediate, consistent, and trusted by the people who rely on it every day. By pairing licensed clinical expertise with practical, on-site tools, we help organizations build safer workplaces, protect their people, and prove out real ROI.

Solutions

Virtual Injury Triage & Assessment The front door of the OptiCare Connect model: a fast, face-to-face video evaluation that replaces the guesswork of "should we go to urgent care?" · Toll-free line connects an injured employee to a live provider in minutes, not hours · Licensed occupational medicine providers conduct real-time video assessments · Step-by-step, provider-guided first aid using the OptiCare Connect Industrial Triage Kit · Available 24/7/365 — no appointments, no waiting rooms Case Management & Clinic Coordination OptiCare Connect doesn't just triage and walk away — every case is managed from first contact through full resolution. · Unlimited follow-up included at no additional charge · Direct provider-to-provider communication with referral clinics · Managed relationships across a nationwide network of vetted occupational medicine facilities · Continuous monitoring until the case is closed Employer Visibility & OSHA Compliance Complete transparency into every incident, without the administrative burden of chasing it down. · HIPAA-compliant employer portal with real-time case status · Comprehensive documentation, including photos and video from assessments · Ongoing OSHA compliance review on every referred case · Custom reporting, audit trails, and inspection-ready records Connected Care & On-Site Readiness Extends OptiCare Connect's reach through purpose-built supplies and simple, repeatable access points at every job site. · Proprietary Industrial Triage First-Aid Kits, stocked and inventoried annually · On-site access posters and QR codes for instant provider contact · Multi-device support: smartphone, tablet, computer, or phone-in 24/7 Provider Access Round-the-clock coverage means employees are never without support, regardless of shift or location. · Licensed providers available day, night, weekends, and holidays · Face-to-face assessment typically within 5 minutes of contact · Flat monthly rate — no per-call, per-email, or per-fax fees · Consistent standard of care across every location, every time